Building Resilience: The Pandemic and Post-Traumatic Growth in Healthcare (NSO)

Registration is required and ends 30 minutes prior to the webinar. To register please click here.

Stress can affect nurses, and other healthcare staff, but it also can affect patient safety. Recent studies suggest overstressed caregivers are more likely to make errors and lower the quality of care. The American Nurses Association Survey of Nurses has documented high levels of stress among practicing nurses. The COVID-19 pandemic has exacerbated work stressors, which may lead to an increase in liability lawsuits, highlighting the need for a greater focus on stress management and self-care. Assessing one’s reactivity and “thinking about feeling” is the basis to developing self-awareness and ameliorating stress. Healthcare education programs and employing organizations need to formalize self-care and stress management education in light of the recent pandemic and the need to build a resilient workforce for the future to improve patient safety.


  • Identify the differences between normative job stress and secondary stress.
  • Identify behavior signs of secondary stress in self and others.
  • Review personal and organizational strategies to promote self-care and staff resilience.


  • Speaker: Gloria F. Donnelly, Ph.D., RN, FAAN, FCPP
    Editor in Chief, Holistic Nursing Practice, and Author
  • Moderator: Jennifer Flynn, CPHRM
    Risk Manager, Nurses Service Organization (NSO)

Gloria Donnelly is a longstanding proponent of self-care and resilience building strategies beginning with Coping with Stress: RN’s Survival Sourcebook Medical Economics Press, 1983 and most recently, with Dr. R. Wicks, Overcoming Secondary Stress in Medical and Nursing Practice, Oxford University Press, 2021. As Editor in Chief of the refereed journal, Holistic Nursing Practice, she encourages the practice of holistic self-care modalities to nurture mind, body, and spirit. Dr. Donnelly earned a BSN from Villanova University, an MSN from the University of Pennsylvania with an emphasis in psychiatric nursing, and a Ph.D. in Human Development from Bryn Mawr College. She is the author of five books and the winner of two American Journal of Nursing Book of the Year awards. True to her own quest for personal resilience, Dr. Donnelly is a Stand-Up Comedian who has used her comedic talents to raise funds to assist nursing and health professions’ students. She is a fellow of the American Academy of Nursing and the Philadelphia College of Physicians, the oldest medical society in the United States.

In order to earn CE credit for this event:
Participants must (1) register, (2) attend the entire live event on 04/22/2021 at 2pm ET, and (3) complete the post event survey evaluation. Only those who meet these requirements will be issued a certificate of completion. It is the responsibility of the participant to make accommodations for time zone.

*This activity is eligible for CNE credit; see final announcement for specific details.

Provider Accreditation
This activity for 1.0 contact hour is provided by Lippincott Professional Development and jointly provided by Nurses Service Organization.

Lippincott Professional Development (LPD) is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s (ANCC) Commission on Accreditation.

This activity is also provider approved by the California Board of Registered Nursing, Provider Number CEP 11749 for 1.0 contact hours, the District of Columbia, Florida #FBN50-1223,
and Georgia Board of Nursing #50-1223.

Physician Assistants:
This program is not yet approved for CME credit. Webinar organizers have requested up to 1 hours total for AAPA Category 1 CME credits from the AAPA Review Panel.

Nurses Service Organization is a registered trade name of Affinity Insurance Services, Inc. (TX 13695); (AR 100106022); in CA, MN, AIS Affinity Insurance Agency, Inc. (CA 0795465); in OK, AIS Affinity Insurance Services, Inc.; in CA, Aon Affinity Insurance Services, Inc. (CA 0G94493); Aon Direct Insurance Administrators and Berkely Insurance Agency and in NY, AIS Affinity Insurance Agency.

The event is finished.


Apr 22, 2021


1:00 pm - 2:00 pm

Event Categories

CE Credit,


Registration Open
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